dking8 is committed to protecting your personal data and your right to privacy. This Policy explains what information we collect, how we use it, who we share it with, and what rights you hold over your own data.
A quick summary of our most important data commitments. The full Policy below governs in all cases.
dking8 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes — full stop. Your information belongs to you.
We collect only the data we genuinely need to operate your account, process payments, verify your identity, and comply with legal obligations. Nothing more.
All personal data transmitted to and from dking8 is encrypted using 256-bit TLS/SSL. Sensitive data at rest is stored with AES-256 encryption on secure, access-controlled servers.
You have the right to access, correct, port, restrict, and delete your personal data. We honour every valid request within the timelines set out in this Policy.
We use cookies for session management, fraud detection, and analytics only. No cross-site tracking cookies are placed without disclosure. You can manage cookie preferences at any time.
We only send marketing or promotional communications where you have provided explicit consent. You may withdraw consent and opt out of communications at any time.
dking8 ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at https://dking8.cam (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect the personal data of individuals who register accounts, make deposits, place bets, or otherwise interact with our Platform ("you", "Player", "User").
This Policy applies to all personal data processed in connection with dking8 Services, including data collected via the Platform, customer support interactions, email correspondence, and any other channel through which you communicate with us.
By registering an account and using dking8 Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
The Data Controller responsible for your personal data is dking8, operating the Platform at https://dking8.cam. All data processing activities conducted by dking8 are governed by this Policy and applicable data protection law.
Where dking8 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification services, and cloud infrastructure providers — those parties act as Data Processors and are bound by written data processing agreements that restrict them to processing data only as instructed by dking8, and only for the purposes described in this Policy.
dking8 collects personal data through several channels and at various points in your interaction with the Platform. The categories of data we collect are set out below.
When you create a dking8 account, we collect: your chosen username, email address, mobile phone number, date of birth, and country/city of residence. This information is required to establish your account and confirm your eligibility to use the Platform.
To comply with anti-money laundering and responsible gambling obligations, we collect identity documents including: Malaysian MyKad (front and back), valid passport, proof of residential address (utility bill or bank statement), and images or screenshots confirming ownership of your payment methods.
We collect records of all deposits, withdrawals, and transactions processed through your account. This includes the payment method used (e.g., Touch 'n Go eWallet, DuitNow, Boost, GrabPay, Maybank2u, CIMB, FPX, or cryptocurrency wallet addresses), transaction amounts in MYR, and transaction timestamps. We do not store full bank card numbers or e-wallet PINs.
We record all gameplay activity, including bets placed, game sessions, wins and losses, and betting history across all products (slots, live casino, sports betting). This data is used for account management, dispute resolution, responsible gambling monitoring, and fraud detection.
When you access the Platform, we automatically collect: IP address, browser type and version, operating system, device type, screen resolution, session timestamps, and pages visited. This information is used for security monitoring, fraud prevention, and service optimisation.
When you contact our support team via live chat or email, we retain records of your communications, including the subject matter, timestamps, and any account-related information shared during the interaction.
| Data Category | Examples | Collection Point |
|---|---|---|
| Registration Data | Username, email, phone, DOB | Account sign-up |
| KYC Data | MyKad, passport, proof of address | First withdrawal / compliance trigger |
| Payment Data | Transaction records, payment method IDs | Deposit / withdrawal processing |
| Gameplay Data | Bets placed, session logs, win/loss records | Active play sessions |
| Technical Data | IP address, browser, device type | Platform access (automatic) |
| Support Data | Chat logs, complaint records | Support interactions |
dking8 processes your personal data only where we have a lawful basis to do so. The primary purposes for which we process personal data, and the corresponding legal bases, are as follows:
dking8 does not sell your personal data to any third party. We share personal data with third parties only in the following limited circumstances:
We share transaction data with payment processors to facilitate deposits and withdrawals. These include providers supporting Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency networks. These providers are contractually restricted to using your data solely for payment processing purposes.
KYC and identity verification may be performed by specialist third-party verification services. These providers process your identity documents solely for the purpose of confirming your identity and legal eligibility to use the Platform.
We use cloud hosting, database, and security infrastructure providers to operate the Platform. These providers act as Data Processors under written agreements and may store or process data on our behalf in secure data centres.
We may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, pursuant to a valid legal order, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or part of dking8's business, personal data held by the Company may be transferred to the acquiring entity as part of that transaction. We will notify affected users via email or Platform notice prior to any such transfer taking effect.
dking8 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data deletion procedures.
dking8 implements technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no data transmission or storage system can be guaranteed to be completely secure. In the unlikely event of a data breach affecting your personal data, dking8 will notify you in accordance with applicable legal requirements.
dking8 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function. They manage your login session, maintain your account state, and enable core security features. These cookies cannot be disabled without affecting Platform functionality.
We use analytics cookies to understand how players interact with the Platform — which pages are visited most, how long sessions last, and where errors occur. This data is aggregated and anonymised and is used solely to improve the Platform experience.
Functional cookies remember your preferences — such as language settings and interface configurations — to personalise your experience on the Platform across sessions.
We use specialised cookies and device fingerprinting to detect and prevent fraud, bonus abuse, and the use of multiple accounts by the same individual. These cookies are necessary for Platform security and cannot be disabled.
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform or limit your ability to access some features.
dking8 may transfer your personal data to countries outside Malaysia where our technology partners, cloud infrastructure providers, or payment processors are located. When such transfers occur, we ensure that appropriate safeguards are in place, including:
By using the dking8 Platform, you consent to the transfer of your personal data to and from Malaysia for the purposes described in this Policy, subject to the safeguards described above.
Subject to applicable law and certain limitations, you hold the following rights with respect to your personal data held by dking8. Click each right to expand the details.
To exercise any of the above rights, please contact our Customer Support team via live chat or email. We may require you to verify your identity before processing your request. We will respond within 30 days and will not charge a fee for standard requests.
dking8 is strictly prohibited to persons under the age of 21 years. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been registered by a person under the minimum age, we will immediately close the account, delete the associated personal data to the extent not required by legal obligations, and return any real-money deposits in accordance with our responsible gambling procedures.
Parents and guardians who believe that a minor in their care may have registered on the Platform are encouraged to contact our support team immediately so that the account can be investigated and closed without delay.
21+ Only: dking8 is an adult gaming platform. We verify the age of all players and maintain a strict zero-tolerance policy on underage gambling.
The Platform may contain references to or integrations with third-party payment providers, game studios, and technology services. While we select our partners carefully, dking8 is not responsible for the privacy practices of third-party services. When you interact with any third-party service — including e-wallet providers such as Touch 'n Go, Boost, or GrabPay — their own privacy policies govern the collection and use of your data by those parties.
We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.
dking8 reserves the right to update or amend this Privacy Policy at any time. Where we make material changes to the Policy, we will notify registered players via email or via a prominent notice on the Platform at least 14 days before the changes take effect.
Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. The date of the most recent revision is noted at the top of this page and in the Table of Contents sidebar.
If you disagree with any changes to this Policy, you should stop using the Platform and contact us to close your account. We will retain and process any data held at the time of closure only as required by applicable legal obligations.
For all privacy-related enquiries, subject access requests, data correction requests, or complaints regarding our handling of your personal data, please contact us through the following channels:
Live Chat Support: Available 24/7 on the Platform — the fastest channel for privacy enquiries
Email: [email protected] (plain text — not a clickable link)
Response Commitment: We acknowledge all privacy requests within 48 hours and aim to resolve them within 30 calendar days.
If you are not satisfied with our response to your privacy complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction. We are committed to resolving all privacy concerns fairly and transparently.
This Privacy Policy was last reviewed and updated on 1 January 2026. dking8 reserves all rights not expressly granted under this Policy.
Play with confidence knowing your personal data is handled with care, stored securely, and never sold. Head back to the homepage to explore everything dking8 has to offer Malaysian players.
For players aged 21 and above only. Play responsibly.